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Vital insight

Market research | How we help | Financial intelligence

To make the best business decisions, you need to know precisely how your products, services, and delivery channels measure up. With competitive intelligence, you have a competitive advantage. Informa market research provides in-depth market analysis and insights to inform your strategic direction and maximize your profitability.

We help you better understand:

  • Your competition and how your own products and services compare in the market
  • How your clients engage with your products, services, and delivery channels
  • What’s happening on the front line with employee behavior, especially as it applies to regulated areas and trained procedure

 

Our custom-designed research programs include sales and service evaluations, customer engagement and loyalty research, regulatory compliance testing and performance benchmarking. We offer unmatched accuracy, timeliness, customization, and service, based on over 33 years of financial industry research expertise. 

Who we help
We conduct market research for:

  • Retail and consumer banking
  • Investment banking
  • Institutional investment and wealth management (both money management and on the advisory side)

Recommended products

Some of our top solutions are itemized below. For our full suite, please see Products & services

eBenchmarkers | Financial Intelligence

eBenchmarkers

Track your performance against competitors, understand market trends and identify new opportunities.

Key benefits:

  • Competitor intelligence
  • Tailored analysis
  • On-site presentations
IRS market research | Financial Intelligence

Market Research Solutions

Capture the customer experience and see what your competitors are doing with our research services.

Key benefits:

  • Custom programs
  • Mystery shop program
  • Surveys
SEA score | Financial Intelligence

SEA Score

Get a real understanding of client engagement and its effect on your organization.

Key benefits:

  • Deeper insights
  • Strategic advantage
  • Online dashboard and reporting

Free Analysis

Free analysis

  • Mapa Research

    Spotlight: Lifestyle Banking The story so far for Tinkoff Bank

    By Maksim Evdokimov 18 Dec 2018

    Tinkoff was founded by Russian entrepreneur Oleg Tinkov in 2006, inspired by the US Capital One direct bank model with the ambition of having a successful branchless bank in Russia. In less than 12 years, Tinkoff grew into Russia’s largest purely online bank by a number of customers, and transformed itself into a customer-centric ecosystem which offers both financial and lifestyle services, covering almost any customer need connected to spending. Max Evdokimov joined Tinkoff in 2013 with the task of enhancing Tinkoff’s digital services offering, right after the company held an IPO on the LSE. Read more...

    Topic Industry News

  • IGM FX and Rates

    The Context - 2019 Outlook

    By Andy Hicks 17 Dec 2018

    Welcome to our 2019 Outlook edition of The Context, from Financial Intelligence.

  • PSN Enterprise, Zephyr Portfolio Analytics, PSN Separately M...

    Ryan Nauman's Weekly Recap 12.17.18

    By Ryan Nauman 17 Dec 2018

    For the first half of the week it looked like equities may finish the week in the green. The optimism came to a halt after Japan, China, and Europe released disappointing economic data, which stoked global growth concerns. Retail sales and industrial production in China missed expectations, while the Eurozone released disappointing flash PMIs. This poor economic data coincides with continued trade concerns, an Italian budget standoff, and continued uncertainty around Brexit, after Prime Minister Theresa May survived a no-confidence vote. Read more from Ryan Nauman's Weekly Recap and subscribe to have it delivered to your inbox each week!

    Topic Industry News

  • IGM FX and Rates

    CEEMEA & LatAm 2019 Outlook - Will peak USD allow EM assets room to rally?

    By Christopher Shiells 14 Dec 2018

    A look at the key external and country specific risks that we expect to impact the CEEMEA region in 2018, and their likely affects.

  • IGM FX and Rates

    The Context

    By Andy Hicks 10 Dec 2018

    Welcome to The Context, our Financial Intelligence newsletter containing thought leadership articles spanning a host of asset classes.

  • PSN Enterprise, Zephyr Portfolio Analytics, PSN Separately M...

    Ryan Nauman's Weekly Recap 12.10.18

    By Ryan Nauman 10 Dec 2018

    During their meeting, Trump and Xi agreed to a trade truce and put a 90-day cease fire on the trade war. Markets opened higher Monday on the news. White House economic advisor, Larry Kudlow said that trade negations will happen quickly and result in a positive outcome within the 90 days. Questions remain, as conflicting statements from the White House regarding the start date of the 90-day truce added to the uncertainty. With time to digest the news, the Monday’s gains were quickly wiped away as the week moved alon. Read more from Ryan Nauman's Weekly Recap and subscribe to have it delivered to your inbox each week!

    Topic Industry News

  • EPFR Fund Flows

    Trade tensions keep the lid on fund flows in early December

    By Cameron Brandt 07 Dec 2018

    Topic Industry News

  • PSN Enterprise, Zephyr Portfolio Analytics, PSN Separately M...

    Ryan Nauman's Weekly Recap 12.03.18

    By Ryan Nauman 04 Dec 2018

    All eyes will be on the much anticipated high-stakes meeting between U.S. President Trump and China President Xi Jinping at the G-20 summit this weekend. Optimism is growing for a deal to be hatched, which I find unlikely. There are too many moving parts to conjure up a grand deal over a dinner date. Instead, I look for a constructive meeting that gives Trump enough motivation to delay/remove the upcoming increase in existing 10% tariffs on $200 billion in Chinese goods to 25%, while the two sides negotiate a trade pact. I think both sides are looking for some momentum – President Trump recently lost control of the House of Representatives and is looking for a “win”, while the Chinese economy is struggling and in need of a boost – which will lead to softened tones and a more constructive discussion. Read more from Ryan Nauman's Weekly Recap and subscribe to have it delivered to your inbox each week!

    Topic Industry News

  • IGM FX and Rates

    The Context

    By Andy Hicks 03 Dec 2018

    Welcome to The Context, our Financial Intelligence newsletter containing thought leadership articles spanning a host of asset classes.

  • TrimTabs Investment Research

    The Month Ahead…

    By David Santschi 03 Dec 2018

    The Month Ahead…

    Topic Global Investment Flows

  • EPFR Fund Flows

    The Month Ahead…

    By Cameron Brandt 03 Dec 2018

    The Month Ahead…

    Topic Global Investment Flows Industry News

  • Mapa Research

    How Australian banks can leverage the UK’s experience of Open Banking

    By Anne O'Leary 01 Dec 2018

    Currently, mobile banking in Australia among the incumbents is ahead of many other regions. Each of the four major banks, ANZ (Australia and New Zealand Banking Group), CBA (Commonwealth Bank), NAB (National Australia Bank) and WBC (Westpac), provide userfriendly experiences. Challengers are already making traction in Australia, in May 2018 the APA granted the first restricted banking license to neobank Volt, fintech Xinja will likely follow. This competition from challengers will only intensify with the introduction of Open Banking in Australia next year. Read more...

    Topic Industry News

  • IGM FX and Rates

    The Context

    By Andy Hicks 26 Nov 2018

    Welcome to The Context, our Financial Intelligence newsletter containing thought leadership articles spanning a host of asset classes.

  • PSN Enterprise, Zephyr Portfolio Analytics, PSN Separately M...

    Ryan Nauman's Weekly Recap 11.26.18

    By Ryan Nauman 26 Nov 2018

    Homebuilder confidence, measured by the National Association of Home Builders’ monthly confidence index, fell eight points to a reading of 60 in November. The 60 reading is the lowest since 2016 and missed forecasts of a flat reading. Effecting confidence was the increasing material costs, tight labor market, rising mortgage rates, and the shrinking supply of lots. Housing starts increased to a seasonally adjusted annual rate of 1.228 million in October, which was a 1.5% increase according to the Commerce Department. The reading was a 2.9% decline from a year earlier. Permits decreased 0.6% from September and was 6% lower than the year prior. Additionally, housing affordability continues to drop due to increasing mortgage rates and home prices. Read more from Ryan Nauman's Weekly Recap and subscribe to have it delivered to your inbox each week!

    Topic Industry News

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