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Rise to the challenges

Credit unions | Who we help | Financial intelligence

As a credit union, you face challenges and obstacles that retail banks don’t. We can help you meet those challenges by giving you the tools you need to stay competitive with larger institutions – while still serving your members.

Understand what happens on the branch front line:

  • Evaluate sales and service
  • Test regulatory compliance behaviors
  • Verify employee behaviour and training

 

Understand your members:

  • Learn how consumers engage with you
  • Understand the power behind your brand
  • Get insight into member satisfaction and loyalty, and flight risk
  • Gain awareness around your institution’s ability to generate new business

 

Understand your market:

  • Understand how you compare to competitors in your various markets
  • Identify your competitive advantages and how to better serve your members
  • Get insight into competitive deposit and lending products, and product rates and fees

Our unique strengths

Extensive Experience | Financial intelligence

Extensive experience

We’ve been researching the retail banking industry since 1983. We work with credit unions and community bankers, understand your products and maintain product experts on our staff.
Flexible reporting options | Financial intelligence

Regulatory monitoring

We’ll help you understand and mitigate risky employee behaviors related to regulatory areas such as fair lending, fair treatment, and UDAAP (unfair, deceptive, or abusive acts or practices).
Employee behavior insight | Financial intelligence

Employee behavior insight

Our research helps you understand what really happens on your branch front line, in terms of service and sales, regulatory compliance and more.
Profitable product pricing | Financial intelligence

Profitable product pricing

Use our detailed competitor research into deposit and lending products, and rates and fees, to better price your products.
Expert analysis | Financial intelligence

Expert analysis

Our expert consultants help you understand market trends, assess strengths and weaknesses and identify opportunities to improve.

Recommended products

Some of our top solutions are itemized below. For our full suite, please see Products & services

IRS market research | Financial Intelligence

IRS Market Research

Capture the customer experience and see what your competitors are doing with our research services.

Key benefits:

  • Custom programs
  • Mystery shop program
  • Surveys
IRS competitive product research | Financial Intelligence

Competitive Product Research

Get an information advantage over your competitors with accurate, timely and granular pricing data.

Key benefits:

  • Accurate rate and fee data
  • Timely collection
  • Granular pricing data
Informagic | Financial Intelligence

Informagic

Get comprehensive rate and fee data for every retail banking product on the market.

Key benefits:

  • Complete rate and fee information
  • Smart business tools
  • Timely data and instant access

Financial Intelligence: latest

Free analysis

  • Competitive Product Research, Informagic

    Loan Rate Monitor - November 2017

    15 Nov 2017

    As we head into mid-November we see fixed mortgage rates have been on the decline. We see the 30-year conforming dropping 0.059 to 3.982 and the 30-year jumbo dropping 0.052 to 3.864. On the other hand, we see both the 5/1 ARM conforming and jumbo have increased, with the 5/1 ARM increasing 0.014 to 3.966 and 5/1 ARM jumbo with a minimal increase of 0.005 to 3.861.

  • EPFR, IGM Credit, IGM FX and Rates, WealthManagement.com, Co...

    Could Trump Create Mini Economic Recovery That Results in Major Crash in Stock, Bonds & Real Estate?

    By Charles Biderman, Informa, TrimTabs 26 Oct 2017

    Some of the smartest people I know believe it is 50% - 50% odds now that this year we will get some sort of tax deal lowering corporate taxes. The odds are lower for anything more. For the record, I still personally doubt that Donald Trump can get anything done requiring legislative action. Read more from Charles Biderman.

  • EPFR, IGM Credit, IGM FX and Rates, WealthManagement.com, Co...

    Markets Will Crash Between Now & When Central Banks Stop Printing

    By Charles Biderman, Informa, TrimTabs 19 Oct 2017

    Key Question: Can Central Banks Sep Back in to Save Markets? I have been mostly bullish on the US stock market ever since realizing in October 2009 that the US Federal Reserve and other Central Banks’ money printing had eliminated the market downside.  What should be taught in Stock Market 101, particularly to those seeking to be Chartered Financial Analysts, is that all there is in the stock market are shares of stock.  Money flows in and out of the checking accounts of investors and stock market intermediaries. Read more from Charles Biderman.

  • Competitive Product Research, Informagic

    Loan Rate Monitor - September 2017

    15 Oct 2017

    As we head into mid-October, we are finding that there has been an overall slight increase in rates. September proved to show the volatility in the market starting with a steady decline and ultimately turned into a continued upward swing of rates.

  • EPFR, IGM Credit, IGM FX and Rates, WealthManagement.com, Co...

    Trump is Scaring Corporate America

    By Charles Biderman, Informa, TrimTabs 10 Oct 2017

    Float Shrink Plunging, CapEx Dropping Yet Free Cash Growing 13.3% Informa TrimTabs Weekly Liquidity Review just reported that Q3 net new corporate buying was the lowest in five years since Q3 2012 (see graph below).  Net corporate buying consists of new buyback announcements plus cash takeovers of already public companies minus all new share sales; including IPO’s secondaries as well as insider selling. Read more from Charles Biderman.

  • EPFR, IGM Credit, IGM FX and Rates, WealthManagement.com, Co...

    Keynesians Driving the Global Economy to Ruin: $1 of Government Spending is not = $1 of After Tax Income

    By Charles Biderman, Informa, TrimTabs 06 Oct 2017

    Followers of John Maynard Keynes tend to believe that $1 of government spending is just as good as $1 of after tax income, if not better. The key message of Keynesian economics is when the rate of growth of after tax profits of both industry and individuals declines, then increased government spending is supposed to not only provide a bridge but enhance an overall business recovery. Read more from Charles Biderman.

  • EPFR, IGM Credit, IGM FX and Rates, WealthManagement.com, Co...

    Individuals and Public Companies Acting Bearish - Bullish Spike in Stock Prices Ahead?

    By Charles Biderman, Informa, TrimTabs 29 Sep 2017

    Individuals and Public Companies Acting Bearish - Bullish Spike in Stock Prices Ahead? US stock prices are up more than 6% since the end of March.  However, you would not know that if you simply followed flows in and out of US equity mutual and exchange traded funds. Read more from Charles Biderman.

  • EPFR, IGM Credit, IGM FX and Rates, WealthManagement.com, Co...

    Why Corporate Tax is the Worst Tax of All

    By Charles Biderman, Informa, TrimTabs 21 Sep 2017

    No Corporate Taxes Could Increase All Collected Income Taxes. Imagine the US having 0% corporate income taxes. First obvious impact would be to dramatically increase business profits and return on equity. US companies would have an obvious cost advantage over every country with a corporate income tax. What better initial and long-term boost to US productivity and competitiveness could there be than eliminating corporate taxes? Read more from Charles Biderman.

  • Competitive Product Research, Informagic

    Loan Rate Monitor - August 2017

    15 Sep 2017

    As we head into mid-September, we are finding that there has been an overall decrease in mortgage rates. August showed a steady decline, including some record lows for the 2017 year.

  • EPFR, IGM Credit, IGM FX and Rates, WealthManagement.com, Co...

    Trump’s Negative Impact on Economy Increasingly Obvious

    By Charles Biderman, Informa, TrimTabs 13 Sep 2017

    There is no question that US stock and bond markets have each been going up in price ever since Donald Trump was elected President. However, underlying the appreciation of stocks and bonds are more and more warning signs that all is not well for the longer term – all due to a growing awareness of the ineffectiveness of the Trump administration. Read more from Charles Biderman.

  • EPFR, IGM Credit, IGM FX and Rates, WealthManagement.com, Co...

    September Monthly Interest Rate Outlook

    By Marcus Dewsnap 01 Sep 2017

    Monetary policy remains ultra-accommodative in historical terms. The global central bank balance sheet has continuously expanded for around 10-years. Yet the Fed is ready to begin tapering reinvestment which brings to attention liquidity withdrawal. Read more from Informa Global Markets by clicking the button below.

    Topic Changing Rate Environment Global Investment Flows Industry News

  • EPFR, IGM Credit, IGM FX and Rates, WealthManagement.com, Co...

    Income Growth Stops When Government Debt Surges

    By Charles Biderman, Informa, TrimTabs 31 Aug 2017

    Rapid economic growth is just around the corner, say Central Bankers, Wall Street economists and global investors. However, all that has been growing in the US and the rest of the developed world is government debt. What has not been growing is average and median household income - no matter what monetary strategies central banks create. Read more from Charles Biderman.

    Topic Changing Rate Environment

  • iMoneyNet

    Taxable MMFs Enjoy 50-Basis Point Edge

    By Mike Krasner 24 Aug 2017

    Average seven-day yields for Taxable MMFs have grown their yield advantage over popular bank savings products since the last time we peered at this issue in early January (See Money Fund Report #2143).

    Topic Asset Allocation

  • EPFR, IGM Credit, IGM FX and Rates, WealthManagement.com, Co...

    US Equity Funds Having Biggest Outflow Since Jan. 2016

    By Charles Biderman, Informa, TrimTabs 23 Aug 2017

    At Same Time Informa TrimTabs MacroIndex Makes New High US Equity Mutual and US Equity Exchange Traded Funds are on track for the biggest one month combined outflow since January 2016. That bearish tidbit follows on what I wrote last week, which was that US public companies have announced the least amount of new stock buybacks this earnings season in five years, and have also reduced actual capital expenditures on new plant and equipment so far this year to the lowest level in five years. Read more from Charles Biderman.

    Topic Changing Rate Environment

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