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31 Total results for product and free and sample content found

Competitive Product Research, Informagic

Loan Rate Monitor - January 2017

15 Feb 2017

As we head into mid-February we are finding that rates have declined overall. This decline comes after a period of rapid mortgage rate movements we saw at the end of 2016, which followed the end of the presidential election.

iMoneyNet

MMX 2017 to Assess Current, Future State of MMF Industry

By Paul Adams 09 Feb 2017

iMoneyNet’s 19th annual Money-Market Expo will examine the effects of money-market-fund reform on the money-fund industry and on the broader financial system.

Topic Industry News

SEA Score, IRS Market Research

What You Miss From Not Being Able to Speak to a Customer Face To Face

By Susan Hines 02 Feb 2017

Does the local bank branch matter anymore? The rise in online and mobile banking has not only changed how Americans bank, it has eliminated the need to visit a bank branch often.

SEA Score, IRS Market Research

Are you asking all the wrong consumer satisfaction questions?

By Susan Hines 02 Feb 2017

Are your customers satisfied? It’s a pretty simple question, and one that elicits a straightforward answer. But when it comes to actually measuring customer satisfaction and loyalty, this question isn’t terribly revealing.

SEA Score, IRS Market Research

Why Millennials See Banks Differently Than Baby Boomers

By Susan Hines 25 Jan 2017

There is just 20 years’ difference between the youngest Baby Boomer and the oldest of the so-called Millennial generation. But those two decades spell a big difference in how these generations view banks.

SEA Score

Avoiding the Disconnect Between Satisfaction Data and Effective Customer Outreach

By Susan Hines 24 Jan 2017

It’s one thing to know if your customers are satisfied. It’s quite another to know what that satisfaction means for your bank.

SEA Score

Why Branch Customer Opinions Don't Reflect the Rest of Banking Customers

By Susan Hines 24 Jan 2017

They are the customers your bank is most likely to see up close and personal: the people who walk into a branch and interact with your tellers and local managers on an everyday basis.

iMoneyNet

MMX 2017 set for March 8-10 in Orlando

By Mike Krasner 11 Jan 2017

It’s time to register for iMoneyNet’s 19th annual Money-Market Expo 2017 to be held at the Hilton Orlando, Fla., from March 8-10.

Topic Industry News