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Supporting and educating credit card users has become an all-important task. Why? In the UK, the Bank of England revealed that from April 2016 – April 2017, consumer credit (which credit cards fall into) had increased by 10.3%. At the same time, the Federal Reserve announced that credit card debts in the US are at $1.027 trillion, the highest since 2008.
Whilst consumers are taking on more debt, incomes have largely remained the same. For this reason, it has become even more important that financial providers are doing their part to ensure that consumers are not creating unnecessary debt. Over the past two quarters, Mapa’s Credit Card Monitor has seen the digital support offered to credit card holders, both in the UK and the US, increase in a number of ways.
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