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Digital Disruption: The Race to Create Truly Digital Financial Services 

About the webinar:

To date, most institutions have only gone as far as digitizing their offering and have yet to create genuine digital products – digital is for many just another channel. The real opportunities of digital have yet to be tapped.

Innovators and disruptors are however starting to change the game, by focusing less on financial products and more on their customers. In turn, they are creating digital services that do something truly different.

We delve into how and why banks need to respond to this.

This webinar will cover:

  1. The state of play in digital banking and limitations of current propositions.
  2. How and why banks must shift from being product-centric to customer-centric.
  3. The need for banks to play a greater role in the customer’s digital eco-system and play in the platform space.

 


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