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Deeper client insight

SEA score | Research services | Financial intelligence

SEA Score™ is a system for understanding client engagement and its effects on your organization. It offers you more detailed information for better decision-making.

How it works
The SEA Score™ captures:

  • Customer satisfaction and loyalty
  • Service delivery
  • Customer commitment
  • Likelihood to engage and advocate
  • Flight risk
  • Your ability to attract new customers

The SEA Score™ program also offers you competitive benchmarking, ongoing performance trends, and an understanding of the power of your brand.

Explore the data through an online dashboard and reporting tool, monthly benchmark highlights, and detailed quarterly reports.

How the SEA Score™ can help
The SEA Score™ helps you attract the new business you need to thrive and grow. With an information advantage, you can truly understand how your customers engage with you and how energized they are about your institution and your brand.

What's included

Deeper insights

Deeper insights

Go beyond customer satisfaction to inform your business decisions.

Strategic advantage

Strategic advantage

Discover the power of your brand.

Online dashboard and reporting

Online dashboard and reporting

The tools to get the most from your score.



Of your customers and the general population.

Financial Intelligence: latest

Free analysis

Any questions?

If you have questions about how Informa Financial Intelligence can assist your business, please fill out the form below and we'll get back to you shortly.

If you prefer to get in touch by phone, please refer to the About section of our website for a list of our offices and contact details. 

Would you like to request sample data or analysis from Informa Financial Intelligence? 

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