Ebenchmarkers | Financial Competitor Benchmarking

How does your business’s performance compare to your competitors? And how can you improve it? eBenchmarkers financial competitor benchmarking intelligence gives you actionable answers to these questions and more.

How it works.

We build peer groups of competing brands that share data anonymously. Based on this powerful information, our expert consultants provide insights for quick wins, and to feed into your long-term strategy.

Financial Competitor Intelligence analysis is founded on real performance data, rather than perceived customer activity like most primary research.

How eBenchmarkers can help.

With over a decade of experience in financial competitor benchmarking, our expert team of consultants can help you:.

Increase sales by finding out how your market share is changing and what you can do about it.
Understand the quality of the new business you have acquired and how it can be improved.
Reduce customer acquisition costs by comparing your marketing strategy to your competitors.
Improve customer experiences in all channels.
See how your customer service compares with your competitors.
Identify opportunities for upselling, cross-selling, customer retention and product use.

What we benchmark

eBenchmarkers - Financial Competitor Benchmarking

The 5 expected impacts of COVID-19 on credit card providers and how you can mitigate them

The COVID-19 pandemic is reshaping the banking industry on a scale that was unimaginable just a few months ago. These changes could not have been anticipated, but it is important to ask what impact they might have on the future of the banking industry and the credit card market. In this article, Senior Consultant, Barnabas Guyatt, reviews the 5 most significant changes expected to impact the credit card market, which include: 1. The offline exodus 2. Youth in the red 3. Approval being key for new business 4. Rising costs for balance transfers 5. The debt ceiling rise Article: 6 min read

eBenchmarkers - Financial Competitor Benchmarking

How prepared are you for the acceleration of digital sales due to COVID-19?

Traditional channels have represented a third of loan originations for the majority of UK lenders in recent years, but COVID-19 has forced many branches and call centres to prioritise servicing over new business acquisition – so how will this segment of customers migrate and who will benefit from this shift? Article: 3 min read

eBenchmarkers - Financial Competitor Benchmarking

Covid-19: Impact on P&C personal lines

As the UK grapples with the growing Covid-19 pandemic, and the government’s response continues to escalate, eBenchmarkers and Oliver Wyman have worked together to assess the potential impact for P&C personal lines insurers over different time horizons, by examining trends from other markets and historically, and produced this short informational piece. This article looks at emerging trends from markets where the pandemic and responses are further progressed, and pulls historic eBenchmarkers data of the 2008-09 recession that followed the global financial crisis to aid the predictions found within the article. Article: 9 min read

eBenchmarkers - Financial Competitor Benchmarking

Challengers vs. Incumbents: The battle for account primacy

The financial services market has seen a wave of new challengers enter the retail banking space and since the mid-2000s, they have announced impressive statistical landmarks. The challengers are gaining share but how serious is the threat of them taking primary accounts from the incumbents? This blog piece by Drew Hallewell compares a recent Monzo landmark event against our performance data to explore that very question.

Market Research Solutions, IGM Credit, IGM FX and Rates, EPF...

Informa Financial Intelligence Named to Annual AMA Top 50 Market Research Firms Report

For the past 10 years, Informa Research Services has appeared in an annual AMA Top 50 Market Research Firms Report listing of the top 50 market research firms in the United States. This year Informa Research Services’ U.S. based market research revenue is combined with the U.S. based market research revenue throughout our platforms to be listed as Informa Financial Intelligence at #17 in this annual listing.

Market Research Solutions, IGM Credit, IGM FX and Rates, EPF...