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Consumer Banking

Technologies are advancing. Channel engagement is changing. It’s time to set aside old-fashioned customer engagement scores. To make the right strategic decisions, you can’t rely on "satisfaction" and "likelihood to refer". The SEA Score™ is a granular data tool for customer/member engagement and loyalty research.
Navigating front-line channels in the retail world can be daunting. Educate yourself with our financial intelligence information and market research and understand your customers and your competition. Our delivery channel research empowers financial institutions to take action and improve sales and service performance.
Get a real understanding of your competitors’ deposit and loan products and see how yours compare. Our ultra-detailed research gives you the information advantage over your competitors, empowering you make precision product comparisons – and more profitable pricing decisions.
See where you really stand amongst your competition and get a clear idea of your strengths and weaknesses to position your products effectively. Our ultra-detailed research gives you the information advantage over your competitors, empowering you make precision “apple- to-apples” product comparisons – and more profitable pricing decisions.
Use Informa Financial Intelligence’s data to increase leads and generate revenue. Because we’ve conducted retail banking product rate and fee research for more than 33 years, we’re uniquely qualified to develop media partnerships with financial website portals and prove your worth through our data. Informa helps you increase leads, generate revenue, and put your name in front of your target consumers.