What really happens in your branches? How engaged are your online banking clients? Are your teams offering products in a way that complies with regulations? Our tried and trusted Banking Research Services can provide the answers to these and many other questions.
How it works.
With more than 33 years of carrying out banking market research in the industry, we understand the unique needs of retail banks and credit unions.
We offer:.
How our Banking Market Research Services can help.
We’ll give you a true picture of what’s happening in each of your delivery channels, from frontline branches to online.
You’ll be able to see how engaged and loyal your customers are, as well as documenting what happens in loan application processes and how your teams handle situations with customers.
Plus you can better understand your competition, their products and how they are presented to the banking market with our competitive intelligence mystery shop program.
And you can use this information advantage to improve performance, compliance and customer engagement.
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COVID-19 is driving banks and their customers to rapidly adopt digital channels, with the potential to change in-person banking as we know it. See the data and insights from our experts who dive into how these market changes will have immediate and long-term impacts. Hosted by our IFI Thought Leaders: Suraya Randawa, Head of Research Rory Pennington, Lead Analyst Randy Rosen, VP Deposit Product Brandonn Dukes, VP of Mortgage Solutions Rutger van Faassen, VP of Consumer Lending
Topic industry-news
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As Fintech startups continue to grow, they’re looking for ways to expand their business and integrate themselves further into their customers’ lives. Increasingly, they’re doing that by offering a debit card to their users.
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With a market that’s approaching $1.5 trillion and growing, it’s no wonder that the student loan business is attracting the attention of Fintech lenders. There is massive opportunity in student lending.
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Financial institution executives are preparing now, arming themselves with practical strategies to help succeed in a rising rate environment. After a long, slow thaw, the financial industry is finally entering the rising interest rate environment that has been expected for a while. After such a long period, many executives find themselves ill-prepared for what is to come and some are speculating about how consumer behavior will differ from past rising rate environments.
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Banks have always known the value of building a long-term relationship with their customers. As legacy banks face growing competition for Fintech startups, however, relationship banking has grown even more important.
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Digital product managers at financial institutions have to keep a close eye on what’s coming from their competitors. But if they really want to get ahead of the curve, they should be looking a little farther afield.
irs-market-research, maparesearch
Chad Watkins, Director of Market Intelligence at Informa Financial Intelligence, and Chris Ward, Lead Analyst at Informa Financial Intelligence in the U.K and Europe, continue their discussion of European financial services digital features and functionality trends that are likely to appear in the U.S. This podcast discusses personal finance management (PFM) tools including encouraging savings, spending categorization, budgeting tools, account aggregation, gamification, and peer behavior comparison. Podcast #3 in an ongoing series.
Topic fintech
irs-market-research, maparesearch
Chad Watkins, Director of Market Intelligence at Informa Financial Intelligence, and Chris Ward, Lead Analyst at Informa Financial Intelligence in the U.K and Europe, continue their discussion of European financial services digital features and functionality trends that are likely to appear in the U.S. This podcast discusses card control trends, including card freezing, spending behavior tracking, virtual cards, tokenization, and temporary cards. Podcast #2 in an ongoing series.
Topic fintech
irs-market-research
Since bursting onto the scene a few years ago, Fintech lenders have gained market share so quickly that many banks and credit unions are still struggling to adjust to an industry that has quickly transformed itself to consumers.
Topic fintech new-features industry-news
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Everyone wants to become popular, so what will it take for termed certificate of deposit accounts to become popular again? Over the last two years the Federal Reserve has raised its target rate by 150 basis points, and it plans on making the same increase over the next two years. Because of this, the long-term savings rates offered by financial institutions have been going up, slowly, but going up nonetheless.
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In recent years the banking industry has spent millions adapting to the continuing digital revolution, working toward improving the user experience for tech-savvy consumers who interact with their bank online or via their mobile devices.
irs-market-research, maparesearch
Chad Watkins, Director of Market Intelligence at Informa Financial Intelligence, and Chris Ward, Lead Analyst at Informa Financial Intelligence in the U.K and Europe, discuss European financial services digital features and functionality trends that are likely to appear in the U.S. Discussed in this podcast is digital document capture, onboarding, and authentication. Podcast #1 in an ongoing series.
Topic fintech
irs-market-research
A 50-billion-dollar financial institution is interested in new mobile banking application features. However, their app has not been updated in years and the list of features they want to add is long. This initiative will not only be time consuming, it will be expensive. Read more about Informa's successful approach here...
Topic industry-news
irs-market-research, IGM Credit, IGM FX and Rates, EPFR, imo...
For the past 10 years, Informa Research Services has appeared in an annual AMA Top 50 Market Research Firms Report listing of the top 50 market research firms in the United States. This year Informa Research Services’ U.S. based market research revenue is combined with the U.S. based market research revenue throughout our platforms to be listed as Informa Financial Intelligence at #17 in this annual listing.
Topic industry-news
irs-market-research, IGMジャパンコンテンツチーム
News article: The competition for market share in the banking industry is fierce. As a result, the typical customer gets inundated with an array of offers from a variety of financial institutions - from the traditional retail bank to online lenders, payment providers and mobile-only banks.
Topic Industry News
Assess your competitive position, identify market opportunity, and positively impact share, margin, risk and operational execution.
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California, USA
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+31 year(s) experience
California, USA
