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Get a true picture of how your in-person banking channels perform
Leveraging over 150,000 mystery shoppers worldwide, from consumers and small businesses, we can provide an objective and benchmarked review of your in-person banking experiences and compare them with your chosen competitors’ channels.
What we offer
Our services can be carried out on your own channels, as well as your competitors’, allowing you to not only better understand your competition, their products, processes and servicing, but identify gaps to improve your performance, compliance and customer engagement.
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Want to see how the Digital Banking Hub can drive your digital roadmap? Request a demo from our Digital Research team.
Want to know more about our coverage? Request a callback below.