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Navigate Today. Anticipate Tomorrow.
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Inspire your digital roadmap. Make faster decisions. Own your success.


Digital has never been evolving so fast, access the digital developments of competitors from around the world:



Benchmark the digital journeys and capabilities of banks, credit unions, big techs, fintechs, credit card providers, lenders, and more

Consistent, comparable & continuously updated

See Best-in-Class and innovations


  • Know exactly what your competitors are implementing
    with regularly updated visual user experience journeys

  • Make collaboration easier by sharing searches, curated
    image collections and downloadable screenshots
            Digital Banking Hub



Digital Banking Hub              

Benchmark against peers and digital leaders

  • Compare against local, regional, national and
    global competitors using our structured feature
    and functionality model

  • Track how the market is changing to decide what
    you need to do next




Know how your platform measures up


  • Get the comparative visual evidence you need for your
    next iteration and for business case building

  • Arm yourself for informed dialogues with stakeholders,
    vendors, and partners to enhance your tech stack
             Digital Banking Hub  


Accelerate your digital transformation and inspire your roadmap…


Using real consumer and business accounts, we produce behind the login insight of your
competitors’ onboarding and servicing capabilities, benchmarking them against your own.



Digital Banking Hub

What our customers say...


"The Digital Banking Hub gives us a high-level
view of which digital features could give us a
competitive advantage and a granular view of
the mechanics behind such features and journeys.
These insights play a fundamental part in the
planning, prioritising, and building of our core
user journeys."


Marcus Burgess,
Senior Digital Product Manager, HSBC


"The Tracker has enabled us to get a complete
view across a wide sample of competitor banks,
saving us significant time and resources, and
providing higher-quality and more reliable insights
than we could provide with in-house 'ghost-shopping'
efforts. The output has helped us benchmark our
own customer experiences, and to understand the
'best-in-class' experiences we should be aiming for
as we roll out new capabilities."


Michael Bernard,
SVP, Digital Banking


"The Informa analysis is critical to help
us stay current with the best-in-class
digital services being offered by our

Jeff McLaughlin,  SVP, Digital    

Any questions?

Want to see how the Digital Banking Hub can drive your digital roadmap? Request a demo from our Digital Research team.

Want to know more about our coverage? Request a callback below.