Financial Intelligence is part of the Business Intelligence Division of Informa PLC
This is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
We benchmark performance metrics through a variety of channels, including mobile, online, in-store, self-service, call centres and back office.
We also analyse multi-channel and product performance. Our benchmarks help you answer the following questions:
Market share and channel strategy
Marketing efficiency
Customer journey
Sales value
Customer servicing
We benchmark thousands of metrics covering a wide range of areas within financial services:
Click here to view our benchmarks
If you'd like to speak to us, please call:
+44 (0)20 8012 7916
If you wish to get in touch via email, please drop us a line at:
enquiries@ebenchmarkers.com
The eBenchmarkers office is located at:
5th Floor,
16 Old Bailey,
London,
EC4M 7EG