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About Chad

California, USA

+23 year(s) experience

Chad Watkins market research bridges competitive data and market intelligence to present clients with a full 360° picture of their competitive market.

He is responsible for the design, management, and analysis of his division’s research programs which detect discrimination and misleading sales practices, changes in the digital banking space, drivers of service and sales skills, and ways to improve customer retention. Chad's background includes experience in financial product pricing, competitive intelligence, questionnaire development, customer satisfaction measurement, compliance, and mystery shop project implementation.

Analyst Articles

Articles by Chad

  • Digital Banking Hub, Digital Banking Research

    Do you have Aspirations of increasing revenue, while saving the planet?


    For decades consumers have been conditioned to believe that checking services should be free. In this blog we look at an inventive way to monetize checking services using a charitable, optional fee concept, coined by online fintech, Aspiration. Blog: 3min read

    Topic Digital Banking

  • Digital Banking Hub, Digital Banking Research

    Are You Revolut-ionary About Savings?


    In this blog we take a closer look at the recently announced 5% APY of its Savings Vaults, which at the time of writing is 25 times higher than the national average. Revolut seems to be innovating in more than UX with this truly unique offering, read the blog to see how it works. Blog: 3min read

    Topic Digital Banking